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1. Order Processing
All orders are processed and prepared for shipment within 1 business day after they are placed.
If you need to modify or cancel your order, please contact us within 24 hours of placing your order.
After this period, or once your order has entered the fulfillment process, we are unable to modify or cancel it. Once a shipment is in transit, international couriers do not accept cancellation or address change requests.
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2. Estimated Delivery Time
Estimated delivery time: 9–12 days.
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3. Return & Exchanges
We carefully inspect every order before shipping.
We accept returns or exchanges only if:
- The item has a manufacturing defect.
- You received the wrong item or incorrect size.
If there is any issue with your order, please contact us and we'll be happy to help.
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4. Additional Shipping Charges
We ship all orders with DDP (Delivered Duty Paid), meaning that VAT, duties, and taxes are included in the total price displayed at checkout. Rest assured, there will be no additional charges upon delivery.
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5. Tracking Infomation
Once your order has shipped, we will send you a tracking number via email. You can use this number to track the status of your delivery.